Our Services

To help maximize the customer experience, we help our business clients properly position and market their extended service contract offers so consumers are fully aware of the benefits and value provided. After the sale, we offer end-to-end customer service for our clients including claims, policy administration and renewal support. Clients can leverage our end-to-end service capabilities, extensive product portfolio and customizable operating platform to create differentiated service solutions that are aligned with their brands and can help maximize the lifetime value of customer relationships.

As part of the AIG global insurance organization, we offer industry leading underwriting and risk management services to ensure that our clients' warranty and extended service programs are appropriately structured for current and potential risks. With operations in 100 countries and jurisdictions, we are uniquely positioned to help multinational clients replace multiple programs in different countries with a unified global warranty program that offers improved consistency in customer service levels, program management and revenue analytics.